Client Relations Specialist

Client Relations Specialist

Requirements

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Strong interpersonal and oral communication skills
• Basic office skills such as typing, filing, and professional phone etiquette
• High school diploma or equivalent (preferred)

Responsibilities

• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintain front lobby area in a clean, neat, and orderly manner

Preferred Qualifications

• High school diploma or equivalent (preferred)