Client Manager – Employee Health & Benefits
| Company | Marsh & McLennan |
|---|---|
| Location | Richmond, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree or equivalent work experience required
- A minimum three years of Benefits/HR experience required
- Working knowledge of risk management techniques, including Employee Health and Benefits markets and marketing techniques
- Deep understanding of various funding mechanisms and ability to share knowledge with a variety of stakeholders
- Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Responsibilities
- Deliver exceptional client service and manage client accounts effectively
- Resolve complex issues related to claims, billing, and eligibility while keeping benefits consultants informed
- Lead the marketing process by gathering RFP documents and exploring negotiation opportunities
- Drive carrier negotiations and oversee technology implementations to ensure a seamless client experience
- Prepare presentations, develop meeting agendas, and coordinate plan documents to guide clients through the enrollment process
- Collaborate with compliance resources to ensure adherence to regulations
- Engage with decision-makers to drive client strategy
Preferred Qualifications
- 3-6 years of experience in insurance broker space desired
- Life & Health License or ability to obtain within 90 days