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Client Coordinator

Client Coordinator

CompanyErnest Packaging Solutions
LocationHouston, TX, USA
Salary$22 – $24
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • High School Diploma or General Education Degree (GED)
  • Familiarity with and experience using Microsoft Office (e.g., Word, Excel)
  • Strong clerical skills, including data entry and document organization
  • Basic computational skills, including converting fractions to decimals, division, multiplication, etc.
  • Ability to communicate effectively with internal and external stakeholders, both verbally and in writing
  • Demonstrated ability to manage large volumes of emails from multiple accounts simultaneously
  • Highly organized, self-starter, who is detail oriented
  • Friendly, professional, helpful, and willing to participate in various company activities

Responsibilities

  • Establish themselves as reliable business partners to each client through understanding their business needs, order history, and other relevant information
  • Provide clients with additional product offerings aimed at strengthening their businesses
  • Provide support to the clients within a Client Relationship Managers (CRMs) book of business
  • Coordinate routine interactions between clients, CRMs, and other support staff to ensure every client experiences the highest level of service
  • Be trained, supervised, and evaluated by the Client Coordinator Manager at their assigned division

Preferred Qualifications

  • 2+ Years of Customer Service Experience
  • Working knowledge of Enterprise Resource Planning (ERP) systems