Client Benefits Specialist
| Company | Strategic HR |
|---|---|
| Location | Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s Degree preferred or equivalent experience in lieu of degree.
- Employee Navigator and or Plan Source software experience; preferred.
- Experience insurance or healthcare benefits industry is preferred.
- Experience with data entry and manipulation is preferred.
- Strong attention to detail with exceptional written and verbal communication skills.
- Strong organizational and time-management skills.
Responsibilities
- Serve as the first-level system support for assigned clients and communicate with customers daily via phone, email, and web conferencing.
- Perform system configuration and testing to meet client requirements for projects and annual enrollment.
- Administer the benefits administration system accurately and timely.
- Work in a team-based environment to ensure processes are implemented properly.
- Work directly with multiple internal and external teams and contacts including Account Management and EDI teams, clients, and carriers.
- Training clients to use the 4myBenefits systems.
- Maintaining and updating client profiles using SalesForce.
- Support ACA processing.
Preferred Qualifications
- Employee Navigator and or Plan Source software experience; preferred.
- Experience insurance or healthcare benefits industry is preferred.
- Experience with data entry and manipulation is preferred.