Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Detroit, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree in Business, Communications, Marketing, or a related field
- Proven experience in customer service, account management, or client relations
- Excellent communication, interpersonal, and organizational skills
- Strong problem-solving skills and ability to think strategically
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work independently and collaboratively within a team
- Detail-oriented with a proactive and results-driven approach
Responsibilities
- Build and maintain strong relationships with clients through regular communication and meetings
- Serve as the main contact for assigned accounts and respond to client inquiries in a timely manner
- Collaborate with internal departments to ensure successful delivery of services and solutions
- Track client feedback and coordinate with relevant teams to address issues or improvements
- Prepare regular reports on account status, performance, and goals
- Identify upselling and cross-selling opportunities to support business growth
- Ensure all client records are up to date and accurately maintained
Preferred Qualifications
-
No preferred qualifications provided.