Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Raleigh, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- Bachelor’s degree in Business, Communications, or related field
- 1–2 years of experience in customer service, account management, or a related role
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Ability to manage multiple client accounts simultaneously
- Proficient in Microsoft Office Suite and CRM systems
Responsibilities
- Serve as the main point of contact for assigned client accounts
- Maintain strong relationships with existing clients through regular updates and support
- Identify client needs and provide tailored solutions to ensure continued satisfaction
- Collaborate with internal departments to ensure the delivery of services aligns with client expectations
- Monitor client account performance and provide detailed reports and recommendations
- Resolve client issues promptly and professionally
- Support onboarding and training for new clients when needed
Preferred Qualifications
- Bachelor’s degree in Business, Communications, or related field (preferred but not required)