Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Columbus, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree in Business, Communications, or related field preferred
- Proven experience in account management, customer service, or a related role
- Strong communication and interpersonal skills
- Ability to manage multiple accounts and prioritize tasks efficiently
- Attention to detail and strong organizational skills
- Proficiency in Microsoft Office Suite and CRM tools
- Self-motivated with a proactive approach to problem-solving
Responsibilities
- Manage and nurture relationships with assigned client accounts
- Serve as a primary contact for client inquiries, concerns, and service requests
- Coordinate with internal departments to meet client needs and expectations
- Track account performance and prepare regular reports for clients and management
- Ensure timely and successful delivery of solutions according to client objectives
- Identify opportunities for account growth and recommend improvements
- Maintain accurate records of interactions and updates in company systems
Preferred Qualifications
- Bachelor’s degree in Business, Communications, or related field preferred