Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Orange, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in Business, Communications, or related field preferred
- 1-3 years of experience in client service, account management, or customer relations
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Problem-solving mindset with a high attention to detail
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and CRM tools
Responsibilities
- Serve as the main liaison between clients and internal departments
- Handle day-to-day communication and account updates
- Identify client needs and recommend tailored solutions
- Monitor account performance and prepare detailed reports
- Resolve client concerns and ensure issues are addressed promptly
- Maintain accurate records of all account interactions and feedback
- Assist with onboarding new clients and ensuring smooth transitions
- Collaborate with sales and support teams to drive client success
Preferred Qualifications
- Bachelor’s degree in Business, Communications, or related field preferred