Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Los Angeles, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in Business, Communications, or a related field preferred
- 1-3 years of experience in account management or customer relations
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Problem-solving mindset with a customer-first attitude
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work independently and as part of a collaborative team
Responsibilities
- Serve as the primary liaison between clients and internal teams
- Manage client accounts and ensure service satisfaction and retention
- Identify client needs and propose tailored solutions
- Maintain regular communication and build long-term client relationships
- Prepare and present performance reports and updates
- Assist in onboarding new clients and providing product training when needed
- Address and resolve client concerns in a timely and professional manner
- Collaborate with internal departments to improve client experience
Preferred Qualifications
- Bachelor’s degree in Business, Communications, or a related field preferred