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Client Account Representative

July 8, 2025July 8, 2025

Client Account Representative

CompanyAlphabe Insight
LocationLos Angeles, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Bachelor’s degree in Business, Communications, or a related field preferred
  • 1-3 years of experience in account management or customer relations
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Problem-solving mindset with a customer-first attitude
  • Proficiency with CRM software and Microsoft Office Suite
  • Ability to work independently and as part of a collaborative team

Responsibilities

  • Serve as the primary liaison between clients and internal teams
  • Manage client accounts and ensure service satisfaction and retention
  • Identify client needs and propose tailored solutions
  • Maintain regular communication and build long-term client relationships
  • Prepare and present performance reports and updates
  • Assist in onboarding new clients and providing product training when needed
  • Address and resolve client concerns in a timely and professional manner
  • Collaborate with internal departments to improve client experience

Preferred Qualifications

  • Bachelor’s degree in Business, Communications, or a related field preferred


TaggedAlphabe InsightBachelor'sCustomer SuccessFinance & Operations & StrategyJuniorMid LevelSales & Account Management

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