Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior |
Requirements
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
- 1–2 years of experience in account management, client services, or a related role
- Strong communication and problem-solving skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Detail-oriented with excellent organizational skills
- Professional and customer-focused demeanor
Responsibilities
- Manage and maintain relationships with client accounts to ensure satisfaction and retention
- Communicate regularly with clients to address inquiries, requests, or concerns
- Coordinate with internal departments to meet client needs and expectations
- Monitor account performance and prepare regular reports
- Assist in contract renewals and proposal development
- Resolve issues efficiently and follow up to ensure resolution
- Identify opportunities for account growth or improvement
Preferred Qualifications
- Associate’s or Bachelor’s degree preferred