Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Boston, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in Business Administration, Communications, or a related field preferred
- 1–3 years of experience in client service, account management, or sales support
- Excellent communication, organizational, and problem-solving skills
- Strong attention to detail and ability to manage multiple priorities
- Proficient in Microsoft Office Suite and CRM platforms
- Ability to work independently and collaboratively in a team environment
Responsibilities
- Manage and maintain a portfolio of client accounts
- Serve as the primary liaison between clients and internal teams
- Address client inquiries, concerns, and requests in a timely manner
- Monitor account performance and identify opportunities for improvement
- Prepare reports, presentations, and account updates as needed
- Collaborate with sales, operations, and support teams to ensure client satisfaction
- Support contract renewals, upselling opportunities, and service optimizations
Preferred Qualifications
- Bachelor’s degree in Business Administration, Communications, or a related field preferred