Clerk I

Clerk I

Requirements

• Two years of clerical experience in an office environment
• High school diploma or GED
• Post-secondary education may substitute for the required experience on a year-for-year basis

Responsibilities

• Ensures prompt, customer-focused, and accurate customer services to property owners, property owner representatives, and other citizens at the Assessor’s front counter by answering questions related to property ownership, property maps, and records assessment
• Explains Assessor processes, helps with applications for valuation relief programs, resolves problems, etc.
• Addresses the above in person, over the phone, and also via email and responds to mail
• Supports accurate Assessor records by data entry of rental registrations, mailing address changes, situs addresses, Legal Class Verification, application information, processing tax clearances for mobile homes by accessing MVD and Treasurer’s sites to ascertain meeting requirements
• Supports other areas by assisting with notice of claims, ownership, and mobile homes processes
• Performs other special projects as needed, such as data entry, quality control, mail distribution, or handling time-sensitive material and confidential information

Preferred Qualifications

• Proficient in multi-tasking and experienced working in a fast-paced environment
• Experience handling the intake of data, including receiving and processing documents
• Experience working with real estate, legal descriptions, title research, and permit processing
• Proficient with Microsoft Office (Word, Excel) and 6i OnBase