Clerical Assistant
Company | Cleveland Clinic |
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Location | Seven Hills, OH, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Junior |
Requirements
- High school diploma or GED
- One year of experience in a clerical/receptionist position
- Typing proficiency of 25WPM with accuracy.
Responsibilities
- Provide clerical support for unit operations which includes compiling information, producing correspondence, reports and spreadsheets.
- Sort, identify and distribute mail.
- Assist in the development of presentations.
- Provide general information to internal and external customers.
- Screen visitors and callers coming into the area/office, answer questions, answer, screen and refer incoming telephone calls, take and relay messages, refer customers to appropriate location or person as necessary, and respond to requests for information.
- Coordinate various calendars, arrange meetings, distribute agendas, and type and distribute minutes.
- Develop and maintain filing and electronic filing systems.
- Maintain confidentiality of information regarding patients, families and coworkers.
- Input and retrieve data.
- Order or assist with ordering supplies and equipment.
- Train and/or orient new clerical and nursing caregivers in clerical procedures.
- Provide cross-coverage for other clerical/secretarial positions as necessary.
Preferred Qualifications
- Experience in a healthcare setting including direct patient/family contact
- Epic Hyperspace experience
- Microsoft skills and experience