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Claims Technical Director-Specialty Human Services Division

Claims Technical Director-Specialty Human Services Division

CompanyAmerican Financial Group
LocationTexas, USA, Georgia, USA, Tennessee, USA, Virginia, USA, North Carolina, USA, Illinois, USA
Salary$107000 – $133000
TypeFull-Time
DegreesBachelor’s
Experience LevelExpert or higher

Requirements

  • Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
  • Generally, a minimum of 15 years of experience in commercial property and casualty claims handling
  • Completion of a professional designation preferred, such as Associate in Claims (AIC)
  • Extensive technical knowledge and skills in both product and industry
  • Excellent analytical, negotiation, and problem-solving skills

Responsibilities

  • Manages a significant inventory of claims for a highly complex product(s)
  • Investigates and resolves commercial general liability, professional liability, and abuse claims
  • Responsible for conducting thorough investigations, critically assessing coverage and liability, and formulating strategic approaches to claim resolution
  • Analyzes and negotiates settlements within prescribed authority, and participates in arbitrations, mediations, depositions, or trials
  • Develops and implements strategic coverage decisions, determining outcomes, and formulating negotiation strategies for stakeholders
  • Oversees the issuance of payments within assigned authority limits, ensuring accuracy and timeliness
  • Ensures all correspondence, reports, and settlement agreements are accurately documented and strategically managed
  • Serves as the technical expert on a product(s)
  • Evaluates and makes recommendations to executive management on internal and external issues of strategic importance to a product(s)
  • Accountable for achieving performance targets/business results
  • Performs other duties as assigned

Preferred Qualifications

  • Completion of a professional designation preferred, such as Associate in Claims (AIC)