Claims Service Representative
| Company | Marsh & McLennan |
|---|---|
| Location | Hoffman Estates, IL, USA |
| Salary | $38200 – $71100 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong knowledge of software systems, including Outlook
- Excellent communication skills, both verbal and written
- Ability to manage time effectively and prioritize workload
- Experience in customer service or addressing claims inquiries
- Attention to detail and commitment to data integrity
Responsibilities
- Gather claim information related to health and wellness benefits
- Assist clients and members with their inquiries and coverage questions
- Gather necessary documentation
- Update members on their claim status
- Collaborate with Claims Consultants to resolve any issues that arise
Preferred Qualifications
- BA/BS degree in Business, Insurance, or a related field
- Intermediate skill level in Microsoft Office Suite
- Experience in the insurance industry
- Life & Health license preferred, or the ability to obtain upon hire