Claims Property Adjuster

Claims Property Adjuster

Requirements

• Bachelors Equivalent combination of education and experience
• 1-3 years Prior claims handling experience. Required
• Working knowledge of claims administration best practices and procedures.
• Working knowledge of Microsoft Office suite, general computer software and claims software.
• Moderate organization and planning recognition skills required.
• Moderate oral and written communication skills required.
• Moderate interpersonal skills required.
• Valid Driver’s License, acceptable Department of Motor Vehicles record and minimum liability insurance – Issued by State Required
• An insurance/claims adjuster license may be required for claims administration in specific states.

Responsibilities

• Conduct phone investigations to determine coverage and damages. Identify and obtain statements from insureds, vendors, and witnesses. Responsible for maintaining proper activities and service levels.
• Communicate and interact with a variety of individuals, including members, insureds and claimants. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address common coverage issues.
• Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage.
• Coordinate with internal and external departments as required.
• May attend and participate in legal proceedings.
• Respond quickly to insured needs and problems.

Preferred Qualifications

• 4-6 years Property claims handling experience Preferred
• General knowledge of fault assessment, negligence and subrogation principles desired.