Claims Management Analyst
Company | American International Group |
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Location | Dallas, TX, USA, Atlanta, GA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Knowledge of legal / regulatory and litigation / procedural requirements for Workers’ Compensation
- At least some experience in negotiation, mediation, and arbitration
- Policy language skills enabling accurate and consistent policy wording interpretation
- Lateral thinking and the ability to problem solve and develop new ideas to improve working practices
- Strong communication, time management, administrative and report-writing skills
Responsibilities
- Handle and investigate complex claims focused on Workers’ Compensation
- Proactively identify and review suspect/fraudulent claims
- Maintain regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives
- Build effective relationships with internal and external customers
- Provide support to Team Managers and deputize in their absence
- Assist with monitoring market/industry practices in claims handling
- Collaborate with colleagues in underwriting to improve products
Preferred Qualifications
- Specialist knowledge of Workers’ Compensation technical claims topics is preferred