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Claims Management Analyst

Claims Management Analyst

CompanyAmerican International Group
LocationDallas, TX, USA, Atlanta, GA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Knowledge of legal / regulatory and litigation / procedural requirements for Workers’ Compensation
  • At least some experience in negotiation, mediation, and arbitration
  • Policy language skills enabling accurate and consistent policy wording interpretation
  • Lateral thinking and the ability to problem solve and develop new ideas to improve working practices
  • Strong communication, time management, administrative and report-writing skills

Responsibilities

  • Handle and investigate complex claims focused on Workers’ Compensation
  • Proactively identify and review suspect/fraudulent claims
  • Maintain regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives
  • Build effective relationships with internal and external customers
  • Provide support to Team Managers and deputize in their absence
  • Assist with monitoring market/industry practices in claims handling
  • Collaborate with colleagues in underwriting to improve products

Preferred Qualifications

  • Specialist knowledge of Workers’ Compensation technical claims topics is preferred