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Claims Law Firm Panel Director

Claims Law Firm Panel Director

CompanyAmerican International Group
LocationAtlanta, GA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree in Business or related field and/or equivalent combination of experience; insurance or financial services industry preferred.
  • Minimum 5 years prior experience working with Claim / Law Firms, and leadership roles.
  • Significant experience and expertise with a track record for the management or oversight of litigated Claims.
  • Experience in developing and analyzing detailed commercial financial propositions.
  • Experience working with commercial negotiations and drafting contracts.
  • Proactive attitude with problem solving skills, strong logic skills and critical thinking.
  • Data-driven with skillsets for reporting and analyzing data metrics.
  • Experience building strong, meaningful internal and external relationships.
  • Exhibits confidence in self and others; inspires and motivates others to perform well. Excellent team building, and coaching skills.
  • Proven ability to effectively communicate data metrics and insight to key stakeholders and executives.
  • Advanced in MS Excel, MS Word, PowerPoint, and MS Outlook.
  • Fluency in English.

Responsibilities

  • Manage the NAM Law Firm Management Team, to oversee the end-to-end acquisition of panel Claim Law Firms, who support claim litigation commodities.
  • Oversee / negotiate commercial contracts from AIG’s panel Claim Law Firm and off-panel Claim Law Firms.
  • Oversee spend and performance analysis is provided back to Claims Line of Businesses.
  • Maintain strategic relationships with key panel law firms.
  • Oversee the control of eBilling of litigated bills submitted through AIG’s eBilling platform Ascent.
  • Document and summarize the agreed commercial terms accurately; and
  • Oversee the collection and storage of all required due diligence documentation in line with the team’s standard operating process.
  • Lead discussions with Claim leadership to develop Claims Law Firm strategies to maintain Law Firm panels and the reducing total claim costs (Loss Adjusted Expense (LAE) reductions as well as Indemnity based savings).
  • Demonstrate project management skills and team leadership for driving forward Claim Vendor sourcing initiatives, pulling together clear project outlines and updates.
  • Collaborate with the legal department and other support groups to ensure completion of acceptable contracts.
  • Promote use of preferred Claim Law Firms to promote greater standardization, improved compliance, risk mitigation and leverage of purchasing power to increase cost savings.
  • Communicate marketplace intelligence relative to Claim Law Firm capabilities, market pricing, conditions and trends, innovations, to help guide AIG claims teams to optimal use of Claim Vendors.

Preferred Qualifications

  • Experience in the insurance or financial services industry preferred.