Claims Field Senior Property Adjuster
| Company | AAA Club Alliance |
|---|---|
| Location | Los Angeles, CA, USA, Palmdale, CA, USA, Ventura, CA, USA, Santa Clarita, CA, USA |
| Salary | $37.64 – $62.31 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s Degree or equivalent combination of education and experience
- 4-6 years prior claims handling experience
- Working knowledge of claims administration best practices and procedures
- Moderate knowledge of insurance, fault assessment, negligence and subrogation principles required
- Comprehensive understanding of vehicle and building repair procedures and third-party liability issues
- Working knowledge of Microsoft Office suite, general computer software and claims software
- Moderate leadership skills necessary
- Advanced organization and planning skills required
- Advanced communication and interpersonal skills required
- Valid Driver’s License, acceptable Department of Motor Vehicles record and minimum liability insurance
- An insurance/claims adjuster license may be required for claims administration in specific states
Responsibilities
- Identify and obtain statements from insureds, vendors and witnesses. Conduct phone and/or field investigations to determine coverage and damages and differentiate between allegations and facts in each loss.
- Communicate and interact with a variety of individuals. Explain benefits, coverages, and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address moderate complexity coverage issues.
- Evaluate and determine claim values upon receipt and assessment of property damage data.
- Negotiate within settlement authority with insureds to resolve first claims.
- Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc.
- Control expenses for areas of responsibility.
- Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Objectively discern and address issues that may be questioned in audit. Coordinate with internal and external departments as required.
- The position employs discretion and independent judgment to ensure compliance with state and federal law and established company best practices.
- May attend and participate in legal proceedings.
- Respond quickly and effectively to customer needs and problems.
Preferred Qualifications
- 4-6 years property claims administration experience preferred
- 1-3 years’ experience in the construction industry preferred