Claims Adjuster - Commercial Property - Entertainment

Claims Adjuster – Commercial Property – Entertainment

Company	Arch Capital Group
Location	O’Fallon, MO, USA, San Francisco, CA, USA, Los Angeles, CA, USA, Dallas, TX, USA, Chicago, IL, USA, Alpharetta, GA, USA, New York, NY, USA, Denver, CO, USA
Salary	$72000 – $135000
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Mid Level, Senior

Bachelor’s degree from an accredited university or two or more insurance industry designations or four additional years of related experience beyond the minimum experience required above may be substituted in lieu of a degree.
Three – Five (3-5) years of work experience at an insurance company and/or insurance claims loss adjustment service provider managing property claims process supporting commercial accounts
Adjuster Licensing required.
Knowledge of claims handling process from notification to settlement and recovery
A knowledge of reserving principles and practices
Ability to analyze non-complex data, from multiple sources, in detail; identify and resolve issues before they transpire
Ability to review and understand contracts and agreements
Ability to negotiate best position for Arch, and client, often in contentious situations, managing conflicting priorities of various parties
Use general office application tools e.g. Power Point, Excel, Word
Ability to express ideas and messages clearly, both written and verbally. Ability to ‘sell’ claims service abilities as a marketing tool
Proven track record in handling claims involving complex coverage and damage
Multi-lingual is a plus

Proactively investigate, evaluate, negotiate and resolve Entertainment claims including Real Property and Business Personal Property, Time Element, Contingency, Miscellaneous Equipment, Theater, Third Party Property Damage and Props Sets & Wardrobe.
Evaluate and address coverage issues
Recognize subrogation and salvage potential and assign to internal partners
Determine appropriate reserving levels
Select and direct independent external service providers (e.g. Independent Adjusters, Experts)
Manage and monitor incoming claims communication (email, phone, mail) and respond in a timely manner
Negotiate and resolve claims ensuring cost effective, service orientated solutions
Ensure claims are settled in accordance with settlement guidelines
Drive effective salvage and subrogation processes.
Ensure all claims handled within authority limits, and in line with Arch Claims procedures and guidelines
Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters.
Proactively liaise with underwriters on market management initiatives
Positively represent Arch externally to the market and develop and maintain relationships with brokers and clients, as well as other relevant stakeholders (e.g. third party adjusters);
Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, Operations