Claim Service Specialist – Hybrid
| Company | Arbella |
|---|---|
| Location | Wakefield, MA, USA |
| Salary | $27 – $27 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
- Highly effective time management skills
- Strong attention to detail, accuracy, fairness and impeccable organization
- A passion for helping others
- Some customer service work experience preferred
Responsibilities
- Talk directly with people who have recently experienced a loss
- Inspect the damage and investigate all documentation to ensure each detail is recorded accurately and fairly
- Thoroughly check claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement
- Navigate settlements with individuals, attorneys, and other insurance carriers with poise and professionalism
- Prepare and maintain well-written files and keep their teams up-to-date on current claims
Preferred Qualifications
- Some customer service work experience preferred