Claim Management Coordinator – Workers’ Compensation-2
| Company | TELUS |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | JD |
| Experience Level | Junior, Mid Level |
Requirements
- Must be a paralegal licenced with the Law Society of Ontario in good standing
- Post-secondary education in health management and/or absence and disability management is a considerable asset
- Completed related academic course work in health and safety, workers’ compensation, medical terminology, disability management, insurance, or RTW/Rehabilitation preferred
- Strong interpersonal skills along with superior assessment and problem solving skills
- Work experience in a front line customer support role, combined with an understanding of and appreciation for strong client service skills
- Polished communication skills
- High attention to detail.
Responsibilities
- Support Workers’ Compensation Case Managers with a variety of tasks such as data entry, communication distribution and other administrative functions
- Coordinate the flow of information to Claims Management Coordinators and Case Managers
- Operating the Kofax system to attach incoming documents to claims
- Processing invoices within our Kofax and Abiliti Case Management Systems
- Communicating with the provincial boards to obtain information on claim files
- Communicating with clients for telephonic claim intake
- Opening, sorting, scanning, and storing the mail we receive
- Working with the team to ensure that all responsibilities are completed according to service level agreements
- Meeting established productivity objectives.
Preferred Qualifications
- Completed related academic course work in health and safety, workers’ compensation, medical terminology, disability management, insurance, or RTW/Rehabilitation preferred