Claim Benefit Specialist

Claim Benefit Specialist

Requirements

• 1+ year of data entry or claims processing experience
• 1+ year of Microsoft Office Suite Experience
• Must have experience working multiple screens and applications
• Effective organizational skills and ability to manage multiple tasks
• Work effectively in a team environment
• Effective communication skills, both verbal and written.

Responsibilities

• Reviews and adjudicates routine Flexible Spending claims in accordance with claim processing guidelines and IRS guidelines
• Direct interaction with our members to assist with inquiries
• Work in front of a computer for approximately 8 hours processing flexible spending claims via electronic image
• Determine if submissions are eligible for reimbursement per IRS guidelines
• Interact with members and providers by phone and email for all inquiries in a professional manner
• Takes immediate action when confronted with a problem or made aware of a situation
• Maintain quality and productivity standards
• Assist our Customer Service team.

Preferred Qualifications

• 1+ year of Flexible Spending experience.