CIB Daily Operations – Markets

CIB Daily Operations – Markets

Requirements

• 6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Responsibilities

• Work directly with the business to manage and maintain their various access requirements while also leveraging familiarity around securities products in order to maximize value and support across CIB Markets
• Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
• Review CIB procedures and identify areas of advancement using technology and innovation to streamline processes
• Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
• Collaborate and consult with mid-level managers or cross-functional business partners
• Engage regularly with the business to review key items (e.g., onboarding/offboarding, space planning, access/matrices, subscriptions) and proactively plan for their needs
• Enhance relationships with support partners (e.g., Facilities, SCTS, Admin., IT, TFS, IAM) to ensure services are executed seamlessly
• Provide an efficient and pleasant onboarding and offboarding experience for all employees, adhering to timelines and communicating effectively to all parties involved

Preferred Qualifications

• Ability to navigate execution-based applications and processes
• Ability to operate within a control based operational environment to yield results while maintaining a high level of risk mitigation
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to develop partnerships and collaborate with other business and functional areas
• Strong organizational, multi-tasking, and prioritizing skills
• Corporate and Investment Banking industry experience including proficiency around Equities, FICC, Spread and other securities products
• Excellent verbal, written, and interpersonal communication skills
• Ability to research and report on a variety of issues using problem solving skills
• Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
• Experience identifying and developing improvement processes and implementation strategies
• Familiarity with key, strategic Single Dealer and Multi Dealer execution venues such as: FX eVolve, FXall, Bloomberg, 360T, TradeWeb, Fidessa, Market Axess and others is highly preferred
• Experience with hiring, onboarding, and space planning tool HOST
• Strong customer service focus and ability to respond to requests and inquiries in a timely manner
• Ability to adhere to confidentiality practices
• Experience with access, software, and equipment requests (SIMBA, ART, AIMS, Software Market, ServiceNow, ePro, Ariba, etc.)
• Intermediate MS Office skills (Word, Outlook, Excel, PowerPoint)