Chronic Account Manager – Npwt
| Company | Owens & Minor |
|---|---|
| Location | Houston, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Current licensure as a Registered Nurse or Licensed Vocational Nurse in appropriate state of practice with at least 1 year of related experience.
- OR College degree or previous relevant job experience required.
- 3-5 Years of Experience in selling ‘service’ or ‘commodity products’ with demonstrated success.
- External sales experience preferred.
Responsibilities
- Generates clinical demand, facilitates discharge of patients from Acute Care settings.
- Conducts daily sales calls to high potential case managers, doctors, wound care centers and other sales targets in assigned accounts as determined by the Vice President NPWT.
- Creates and maintains call plans to qualify new and maintain existing referrals to grow the business.
- Enters call plan and outcomes into the CRM system.
- Partners with the Vice President NPWT to develop and execute specific strategies and tactics to achieve sales quota, customer satisfaction and profitability goals.
- Collaborates with case managers, payers, referral sources, home health agencies and Apria intake staff to facilitate discharges.
- Obtains supportive documentation for clinical and financial patient care management and coordinates logistics of equipment for home delivery with patients and branch staff.
- Provides patient/caregiver initial education and documentation around usage of equipment and/or supplies for wound care and other therapies.
- Provides continuing education programs as needed to on-site hospital and payer case managers.
- Communicates follow-up information to case managers after patient discharge.
- Identifies and develops strategic relationships within the institution that will enhance patient care.
- Liaise with other Sales Reps and equipment manufacturers.
- Identifies opportunities for improvement in patient care.
- Participates in the institution’s quality assurance/performance improvement initiatives as requested.
- Performs other duties as required.
Preferred Qualifications
- External sales experience preferred.