Child Support Specialist Trainee-HELP Program
| Company | Suffolk County |
|---|---|
| Location | Long Island, New York, USA |
| Salary | $41421 – $41421 |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad |
Requirements
- Working knowledge of the principles, practices and methods of child support investigation and collection
- Skill in interviewing techniques
- Ability to acquire knowledge of Family Court and/or other laws and regulations as they affect child support investigation and collection
- Ability to gather and analyze facts and to arrive at sound conclusions
- Ability to establish and maintain effective working relationships with a variety of individuals and agencies
- Ability to obtain information from individuals who may be uncooperative or hostile
- Ability to maintain records and prepare reports
- Good judgment
- Tact
- Initiative
- Courtesy
- Physical condition commensurate with the demands of the position
- Completion of sixty (60) credits from a college with federally-authorized accreditation or registration by NY State
Responsibilities
- Attends on-the-job and more formalized training sessions
- Studies literature and other materials to acquire essential knowledge of the field
- Assists in obtaining information such as debtor’s residence, family records and financial status from a variety of sources
- Reviews records of delinquent accounts and follows up through telephone and personal contact with friends, relatives, informers, neighbors, associates and various governmental agencies in an effort to locate individuals with delinquent accounts
- Interviews unwed mothers to assist in determining the feasibility of pursuing court action to establish paternity
- Makes referrals for appropriate legal action to establish accounts and when accounts are uncollectible
- Compiles and furnishes required information for related agencies and for court action
- Monitors child support payments pursuant to court orders or voluntary agreements
- Maintains continuous files and prepares appropriate reports
Preferred Qualifications
- Candidates must be bondable
- Within one (1) year of appointment, employees must obtain a NYS Notary Public License. The license must be maintained throughout employment in this title
- At the time of appointment and during employment in this title, employees must possess a valid license to operate a motor vehicle in New York State