Chief Underwriter and Operations Director

Chief Underwriter and Operations Director

Requirements

• 15+ years long-term care underwriting experience, to include ability to handle complex LTC risks and/or other morbidity-based products.
• Holds FALU, FLMI and/or CLU industry designations and bachelor’s degree.
• Expert understanding of all risk factors relating to mortality and morbidity risk management.
• Experience leading Underwriting, including developing and implementing underwriting policies and programs.
• Deep understanding of HIPAA regulations, reinsurer’s relationships, and state regulations.
• Demonstrates sound business judgment, produces results, focuses on distributors and customers, and has excellent negotiation, relationship building and influencing skills.
• Acts as Thought Leader, championing change and able to inspire a shared vision.
• Highly collaborative leadership style and ability to navigate a matrixed organization.
• Has unquestionable industry reputation for integrity, credibility, and business knowledge.

Responsibilities

• Lead and collaborate on significant strategic initiatives, including setting the underwriting strategy, philosophy, guidelines, and implementing procedures.
• Provide thought leadership and technical oversight on all underwriting matters by partnering with the Medical Director, actuarial, and operational resources.
• Manage underwriting risk assessment processes, balancing business considerations and distributor/customer interests/satisfaction.
• Manage and direct underwriting staff in a matrixed environment (initial dotted line reporting relationship), overseeing workflow, resourcing and necessary training and development programs.
• Actively drive and/or participate in developing and leveraging analytical, data-driven inputs that inform decisioning on underwriting guidelines and procedures.
• In partnership with the Medical Director, stay informed about and/or lead research related to new underwriting advancements to improve overall risk assessment and process efficiency and position CareScout Insurance’s underwriting practices as best-in-class.
• Actively drive improvements and automation of the underwriting process, including AI capabilities.
• Ensure compliance with underwriting guidelines and procedures and manage acceptable risk exposure, overseeing application review, acceptance, modification, and rejection.
• Work with compliance and/or actuarial staff to comply with individual state laws and incorporate applicable industry standards.
• Work with the Risk function to ensure that underwriting audits are completed, and relevant findings are incorporated into practices.
• Participate in new product development.
• Train and oversee distribution partners on underwriting processes and procedures.
• Manage related outsourced relationships.
• Represent CareScout Insurance on underwriting matters with industry organizations, producers, advisors, and reinsurers.

Preferred Qualifications

No preferred qualifications provided.