Charge Off Specialist
| Company | DriveTime |
|---|---|
| Location | Mesa, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High School Diploma or GED required
- Must be comfortable working on site and have availability weekdays from 7am-5pm.
- 2+ years of experience in loss mitigation, collections and/or financial services
Responsibilities
- Generate customer contact for charged off and deficiency balance loans
- Negotiate an initial settlement offer and/or payment plan on remaining balances
- Provide excellent customer service to customers
- Maintain positive working relationships and communication with all operations groups
- Performs other related duties as assigned
Preferred Qualifications
- Self-driven yet selfless
- A mind for the details
- Excellent verbal and written communication skills
- Quality decision maker
- Positive emotional resilience