Channel Sales Director

Channel Sales Director

Requirements

• 7+ year’s experience working in Channel Sales within the POS and Payments space
• BA/BS Preferred or equivalent work experience
• Experience in SalesForce and Monday.com preferred

Responsibilities

• Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic partners
• Creating, negotiating and closing commercial agreements with new partners
• Provide to partner a full understanding of Shift4 Schedule A, Bonus opportunities and EMV device
• Collaborating with API/Integrations team to assist new partner through integration and certification to Shift4
• Prepare and execute a structured, planned agenda/ meeting curriculum when presenting to partners via phone or on-site
• Train new/existing partners on Shift4 products, services and the sales process – Including residual reporting, lead management and the submitting of new leads to educate new partners on Shift4 UTG and the installation/activation
• When necessary, submit documentation needed for Lab Request to ensure partner has successfully been trained on installation
• Identify marketing opportunities through conversations with the partner and implementing those plans to coincide with new partner
• Updating and keeping accurate records in Salesforce on the partner merchant base, integration type, interface, hardware supported and products
• Demonstrate strong cross functional collaboration with sales, marketing, finance, customer care, product development and technology operations
• Ensure all documents, training, paper work and other items are processed to complete the on-boarding
• Work closely to train the CSM on partner product, services, nuances, and expectations
• Obtain first 2 merchant leads from the partner and provide those to assigned CSM
• Actively oversee the launch of those 2 merchants from start to finish
• Once new partner has boarded 5 merchants (successfully) with Shift4, CSD schedules a call with CSM and Partner to formally hand-off the partner to the assigned CSM
• Scheduled & consistent meetings with respective CSM on sales KPI’s (example: growth, lead count conversion rates) and including them in correspondence to ISV’s/dealers
• Continuously work to achieve sales & revenue targets as set by the AVP and SVP of Channel
• Provide directives & feedback to the CSM & marketing team on the success of sales
• Timely addressing any service issues escalated to you by the CSM and/or channel

Preferred Qualifications

• BA/BS Preferred or equivalent work experience
• Experience in SalesForce and Monday.com preferred