Skip to content
Channel Operations Manager
| Company | Rhombus |
|---|
| Location | Sacramento, CA, USA |
|---|
| Salary | $130000 – $170000 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Mid Level |
|---|
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 3+ years of experience in Channel or Sales Operations/Strategy, or a related role within a B2B/SaaS environment.
- Strategic thinker with strong analytical and problem-solving abilities.
- Proficiency in CRM and BI tools (e.g., Salesforce, Tableau, Impartner, Zapier, Workramp, etc).
- Attention to detail with a proven track record of managing complex processes with high accuracy.
- Excellent communication and stakeholder management skills for working with internal teams and external partners.
- Self-starter who thrives in a fast-paced startup environment and takes initiative to drive results.
Responsibilities
- Maintain and evolve operational frameworks to ensure seamless execution of channel initiatives by improving partner programs.
- Track, analyze, and provide insights into channel partner performance and program effectiveness to inform strategic decisions.
- Build and maintain scalable systems and processes alongside the Sales Operations team to support internal workflows and external partner experience.
- Identify inefficiencies and bottlenecks in partner-related workflows and lead initiatives to streamline and automate operations.
- Oversee the functionality, optimization, and adoption of the Partner Portal and other engagement tools.
- Partner with Sales, Marketing, Finance teams to ensure channel operations align with company-wide objectives.
Preferred Qualifications
- Experience developing partner enablement programs or working within a channel-driven sales model.
- Salesforce Administrator or other equivalent certification is a plus.
