Change Specialist

Change Specialist

Requirements

• Strong change management and project management skills
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
• Strong problem-solving and analytical skills
• Ability to work independently and exercise judgment
• Strong team player who works well with other team members and business partners
• University degree in a related field (business, communications, journalism, marketing, public relations, etc.) is preferred
• Change Management Certification (e.g., Prosci or other Change Management certifications) is preferred
• 3+ years change management experience
• Experience developing employee communications (including decks, emails etc.)
• Experience in facilitating workshops, meetings and focus groups
• Experience working with data analytics to make data-driven recommendations
• Familiarity with various communications channels (print, online, audio, video, podcast, blog, etc.)
• Bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Responsibilities

• Create and execute robust change management strategies and plans across multiple projects in Canada and the U.S. that maximize employee adoption and minimize resistance
• Conduct impact analyses, assess change readiness and identify key stakeholders; as well as leveraging data to drive change analyses and decisions
• Provide day-to-day change management advice and counsel to internal partners and project teams as assigned
• Monitor and evaluate effectiveness of change management strategies and make necessary adjustments
• Develop and maintain strong relationships with stakeholders and maintain a deep understanding of stakeholder impacts
• Provide coaching and support to leaders (including Managers, Directors and VP+) to help them lead their teams through change
• Develop clear, concise, and compelling communication materials, including emails, presentations, and reports, to articulate the vision, benefits, and progress of change initiatives
• Develop, update and maintain the change management components of project plans maintained by Corporate Real Estate’s project delivery team
• Collaborate with project and internal teams to deliver holistic solutions to impacted stakeholders
• Continue to build ‘change management’ culture, through maintenance of corporate intranet pages, workplace posts, email communications, etc.

Preferred Qualifications

• Previous experience in a Corporate Real Estate environment is preferred, but not required