Certified Project Specialist

Certified Project Specialist

Requirements

• Ability to lead installations
• Excellent Leadership skills
• Strong organizational skills
• Intermediate troubleshooting skills
• Proven ability to work with confidential information
• Ability to present preventative maintenance to customers
• Independent self-starter
• Intermediate computer skills
• Understanding and ability to explain HSD specific dental plans
• General understanding of the trades (plumbing, electrical, construction, etc.)
• Interpersonal/ communication skills
• Proven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA’s, 2579 reporting, etc.)
• Firm understanding of all company policies and local government regulations

Responsibilities

• Participate in Equipment Planning Meetings (EPM) to provide updates to the team on project progress and solutions to issues that arise.
• Update the Primary Project Management Software (Trello) which includes taking project notes and pictures to ensure the system is current and contains the information required for an installation.
• Responsible for all documentation relevant to installation checklist or delegate to appropriate TSM.
• Assist in selection of installation teams per project and manage the project timeline.
• Serve as the primary point of contact for designated large capital equipment installations; meet with the sales representative and contractor at initial project and job site meetings; and monitors progress through all stages of job completion.
• Obtain and review all plans and spec sheet information and provides direction to tradesman.
• Review all equipment orders to ensure accuracy of required accessories.
• Determine project job site readiness prior to HSD installation.
• Assist in coordinating equipment delivery details which includes but is not limited to: ensuring the construction site is ready; communication with all 3PLs; and ensures each delivery is correct.
• Attends project kick-off and go live date meetings and events.
• Acts as primary contact with contractors and suppliers as it relates to the build-out and installation projects.
• Communicate with customer and District Manager on the installation progress. Escalate issues to District Manager as required.
• Owns the overall project punch list to completion; accuracy in proper completion of job notes in Tello
• Review with customer the proper use and care of equipment, which includes walk-through of installation guides when appropriate and coordinates initial third-party training when required.
• Coordinates Disconnect/Reconnect assessment to determine man hours and need for additional trades for projects.
• Responsible for required backing requirements, local building codes, and available as a backup to Equipment Specialist (ES) for Shielding Plan Site Spec when needed
• Assist District Manager in risk management claims or other installation issues.
• Provide job site leadership, oversite, and accountability for project completion as scheduled per construction plan.
• Provide coaching and guidance and constructive feedback to HSD team with respect to the installation process.
• Communicate with ES and DM on any findings that can impair our ability to perform the job as planned.
• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Preferred Qualifications

• Typically a Bachelor’s Degree or global equivalent in related discipline.