Certified Medical Assistant – Ihc

Certified Medical Assistant – Ihc

Requirements

• 0 to 1 year of relevant work experience, preferably in a home-based care setting
• Medical Assistant certification from an accredited program
• Valid Basic Life Support (BLS) certification (or can obtain within 30 days of hire)
• Fluency in both English and Spanish, with strong verbal and written communication skills (preferred)
• Valid New Jersey driver’s license and reliable transportation
• Ability to commute to satellite offices as needed
• Efficiently organize and manage multiple tasks at once
• High school diploma or GED; completion of a vocational/technical training program is also acceptable
• Basic computer proficiency; experience with EMRs, particularly eClinicalWorks, is preferred
• Strong interpersonal skills and can communicate effectively with both patients and colleagues
• Skilled in core medical assistant duties: taking vital signs, phlebotomy, patient prep, updating medical records, and basic lab work
• Physically able to walk up at least 3 flights of stairs and carry up to 40 pounds of equipment in homes without elevators
• Comfortable working with patients from diverse social, ethnic, and cultural backgrounds.

Responsibilities

• Assist the Provider as directed in all facets of patient care before, during, and after the in-home visit as well as post-visit office duties as directed
• Interact directly with the patient during the in-home visit, including but not limited to: Translate or language line connection for the patient, caregiver, family members, and/or Provider; Collect and document demographic information, care preference information, medication-related information, environmental information, vital signs, and other information as directed by the Provider; Perform patient blood-laboratory draws as directed by the Provider; Conduct member outreach to schedule home visits as needed for Clover clinical programs; Review required consent forms with the patient and obtain the patient’s signatures on required consent forms (General Consent for Treatment, HIPAA Notice of Privacy Practices, etc.) during the initial, and if necessary, subsequent in-home visits
• Assist the Provider with the closure of open care gaps and other priority items for in-home visits
• Coordinate care with other PCT members, including through EHR task-management software
• Maintain medical supplies for CMA and Provider as prescribed by practice standards
• The CMA is to remain with the Provider at all times during the visit
• Participate in ongoing professional development and self-improvement
• Demonstrate flexibility in assignments within Clover’s Clinical Programs based on member and company needs
• Complete tasks as directed by Clover Health Provider, Operations and Clinical leadership teams.

Preferred Qualifications

• Fluency in both English and Spanish, with strong verbal and written communication skills (preferred)
• Experience with EMRs, particularly eClinicalWorks, is preferred.