Centralized Auto Services Claims Processor
| Company | Hartford Financial Services |
|---|---|
| Location | Naperville, IL, USA, San Antonio, TX, USA, Lake Mary, FL, USA, Hartford, CT, USA, Phoenix, AZ, USA |
| Salary | $44400 – $66600 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Minimum 1+ years’ experience in a customer service environment, with an emphasis in providing exceptional customer service.
- This is a fast-paced, high-volume position, so the ability to handle multiple and competing priorities simultaneously is required.
- Excellent communication skills, both verbal and written.
- Effective decision-making ability is a must, including strong critical thinking and analytical skills.
- Obtain and maintain P&C licensing to handle claims in required states. (Hartford provides training and pays for cost to obtain and maintain state licensing.)
- Knowledge of and proficiency with MS Office.
- High School Diploma/GED is required.
Responsibilities
- Work directly with customers to successfully resolve assigned claims.
- Communicate and work within a team environment and with various levels of leadership throughout the department and the organization.
- Complete state-mandated forms or letters timely and accurately to ensure compliance with regulatory requirements.
- Administer claim benefits through interpretation and analysis of the insurance contract and evaluating exposures for setting reserves to fulfill our contractual obligations.
Preferred Qualifications
- College degree preferred.