Central Scheduler
| Company | Community Health Systems |
|---|---|
| Location | Huntsville, AL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Coursework or certification in Healthcare Administration, Medical Office Management, or related fields preferred
- 0-1 years of experience in scheduling, administrative, or customer service roles, preferably in a healthcare setting required
- 1-2 years experience with electronic medical records (EMR) or scheduling software preferred
- Ability to work independently with minimal supervision
- Strong organizational skills and attention to detail
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
- Ability to handle high volumes of scheduling requests in a fast-paced environment
- Verbal and written communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and scheduling or EMR software
- Knowledge of medical terminology is a plus
Responsibilities
- Coordinates and schedules patient appointments across multiple departments, including diagnostic tests, procedures, and specialist consultations.
- Ensures appointments are scheduled based on provider availability, patient needs, and clinical urgency while optimizing facility resources.
- Accurately inputs patient information and appointment details into the hospital’s electronic scheduling system or EMR (Electronic Medical Records).
- Works closely with physicians, nurses, and other medical staff to ensure appointments align with clinical priorities and medical requirements.
- Pre-registers scheduled patients and provides accurate preparation instructions for diagnostic tests.
- Verifies the medical necessity of scheduled tests for Medicare patients and ensures compliance with payer requirements.
- Refers uninsured and underinsured patients to financial assistance programs as appropriate.
- Reviews and verifies personal and insurance information for pre-certification orders, including CPT and ICD codes, obtaining clinical details from physicians as needed.
- Contacts insurance companies to secure prior authorization and logs all pre-certification orders in tracking systems and SOAP notes when necessary.
- Performs other duties as assigned.
- Complies with all policies and standards.
Preferred Qualifications
- Coursework or certification in Healthcare Administration, Medical Office Management, or related fields preferred
- 1-2 years experience with electronic medical records (EMR) or scheduling software preferred