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Catering Sales Manager

July 8, 2025July 8, 2025

Catering Sales Manager

CompanyASM Global
LocationKnoxville, TN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Bachelor’s Degree or Equivalent Certification in Hospitality, Event Management, Food & Beverage Management or Related Field Preferred
  • Knowledge of Sales and Marketing Principles
  • 1-2 Years Experience in Hospitality, Sales or Event Services Preferred
  • Strong communicator; ability to communicate effectively both verbally and in written format to management and staff as well as all types of clients
  • Exceptional time management, sales & organizational skills
  • Strong attention to detail & ability to prioritize in a fast paced work environment
  • Customer service oriented
  • Schedule flexibility (nights and weekends required)
  • Strong mathematical skills and critical thinking
  • Professional presentation, appearance & work ethic
  • Must be able to pass criminal background check
  • Maintain PCI Compliance certification
  • ServSafe Certified or ability to obtain ServSafe Certification within 90 days of hire
  • Proficiency with various software programs including Microsoft Outlook, Word, Excel and PowerPoint for Windows
  • Experience with VenueOps or similar booking system a plus
  • Experience with Social Tables or similar event diagramming software a plus

Responsibilities

  • Assume lead role in soliciting, booking & planning all local, one-day food & beverage events to include weddings, proms, galas, fundraising events & meetings and planning of concessions only events such as sporting events and public shows.
  • Develop proposals for potential clients and follow through on potential bookings.
  • Generate catering contracts and establish payment arrangements in compliance with Finance Department and venue guidelines.
  • Guide clients in preparation for events by interpreting & explaining contract provisions, policies & procedures.
  • Keep clients informed as to the status of deadline schedules including, but not limited to, contracts, deposits, insurance requirements, menus, guarantees & other relevant event details.
  • Detail all banquet event orders, concessions event orders, resumes, floor plans and cost estimates for assigned groups.
  • Obtain client signature on contracts, banquet event/concessions event orders and cost estimates.
  • Finalize & distribute all banquet event/concessions event orders, resumes & floor plans to the Events, Finance and Food & Beverage staff at least two (2-3) weeks prior to the event.
  • Coordinate activities & schedules with the various service contractors/vendors for assigned events.
  • Conduct client site visits & inspections as needed.
  • Meet with clients to plan & organize food and beverage and logistics details for assigned events.
  • Prepare event budgets, monitor event expenditures, produce revenue projections & monitor final billing.
  • Maintain effective communication lines with Event, Operations, Food and Beverage, and Finance Departments.
  • Follow-up on client requests, concerns and problems related to event details and escalate as needed to senior management.
  • Follow up promptly with customers from first contact till the end of the event.
  • Provide on-time service to guarantee client satisfaction.
  • Ensure successful events by conducting routine and thorough checks of food standards and quality, room set up, and clients’ satisfaction level, before, during and after the event.
  • For repeat clients, review past events to keep apprised of event details and clients’ expectations.
  • Provide excellent customer service to internal and external guests.
  • Develop and maintain a local customer base.
  • Report to the Director of Food and Beverage information on potential sales leads and existing client relations.
  • Maintain an active role in the local hospitality community & professional associations.
  • Attend appropriate planning, organization and other departmental meetings in support of facility operations.
  • Serve as Manager on Duty as required.
  • Other duties as assigned.

Preferred Qualifications

  • 1-2 Years Experience in Hospitality, Sales or Event Services Preferred
  • Bachelor’s Degree or Equivalent Certification in Hospitality, Event Management, Food & Beverage Management or Related Field Preferred


TaggedASM GlobalBachelor'sCustomer SuccessFinance & Operations & StrategyJuniorMid LevelSales & Account Management

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