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Catering Captain
| Company | Snowshoe Mountain |
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| Location | West Virginia, USA |
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| Salary | $13 – $13 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- High School Diploma or GED
Responsibilities
- Assist with event operations: Set up, serve, and break down functions.
- Ensure quality service: Coordinate room setups, communicate with staff, and anticipate guest needs.
- Verify IDs: Follow TIPS guidelines for legal drinking age.
- Understand service needs: Build rapport with group leaders and VIPs.
- Document events: Complete banquet logs. Manage revenue: Ensure accurate closeouts and balance reports.
- Maintain cleanliness and safety: Stock, clean, and follow safety procedures.
- Create a positive guest experience: Provide friendly service, maintain hygiene, and wear a clean uniform.
- Resolve complaints: Address issues promptly within company policies.
- Maintain confidentiality: Protect guest and company info.
- Care for equipment: Follow instructions and clean regularly.
- Monitor inventory: Track stock and communicate needs.
- Support team: Contribute to tasks and adapt as needed.
Preferred Qualifications
No preferred qualifications provided.
