Cash Operations Analyst

Cash Operations Analyst

Requirements

• 1+ years’ experience working in Cash Application, Billing Order Corrections or related cash operations function; transportation and logistics industry a plus
• High school Diploma required; Associates degree in Accounting, Finance, Business Administration or related field a plus
• Beginner to Intermediate Excel knowledge required; Advanced formula knowledge a plus
• Excellent attention to detail with an emphasis on accuracy, organizational skills, and timeliness
• Excellent analytical skills with the ability to create and implement business process improvements
• Exceptional communication and problem-solving skills with the ability to use sound judgment when making independent decisions
• Must possess the ability to meet deadlines, work well under pressure, prioritize work, handle multiple tasks, and maintain discretion on confidential matters
• Ability to read, write, and speak English fluently

Responsibilities

• Performs day-to-day cash application and billing order corrections processes and maintains accurate and complete financial records
• Adheres to prepared daily bank reporting to assist in the application of cash
• Adheres to prepared daily order supplemental reporting to assist in the correction of orders
• Accurately and timely applies all remote check deposits, credit card payments, ACH payments, Wire payments, and all other forms of cash payments/disbursements
• Researches complex payment application issues where additional data may be needed to correctly apply payment to the correct customer invoices
• Accurately and timely corrects all orders assigned via Issue Tracker and works with key stakeholders to validate any additional charge codes requested against an order
• Collaborates closely with the Billing and Settlement team as well as operational Account Executives and General Managers
• Prepares a record of all daily unprocessed cash and/or orders that could not be corrected when assigned and escalates to management for assistance
• Assists in the accounting periodic close by ensuring all cash activity has been posted in the respective period and that all orders have been timely adjusted
• Documents and assists with process improvement initiatives to include system automation techniques leveraging existing technology
• Prepares and maintains individual process documentation
• Supports management with strategic initiative implementations
• Performs other tasks, functions and projects as assigned by management

Preferred Qualifications

• Previous experience with Power BI a plus
• Previous experience McLeod and Cargowise Transportation Management software a plus