Cash Management Account Manager

Cash Management Account Manager

Requirements

• 5+ years of cash management/treasury, and relationship management experience – particularly Corporate industries
• Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
• Proven success in developing new business, utilizing strong influencing and negotiation skills
• Excellent verbal and written communication skills
• Ability to develop strong working relationships with clients, colleagues, and across the RBC Capital Markets ecosystem
• Dual-ability to work effectively as both a team player and alone with a self-starter mindset
• Strong time management, organizational and planning skills

Responsibilities

• Develop, maintain and deepen client relationships; understand their business to service their needs and provide appropriate solutions
• Become the trusted client advisor offering client service and strategic treasury advice
• Grow revenue and client balances in line with business growth plans, closing deals and contributing to positive CSAT scores
• Promote use of our award-winning digital platform and self-service tools to reduce number of incoming enquiries
• Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
• Develop internal partnerships (e.g. Sales, Relationship Managers, Client Service, Product)
• Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification, cross-sell and solution positioning
• Participate in a community of sharing practice and development of junior resources
• Identify and escalate potential risk associated with Client activities
• Record all client interactions (e.g. calls, meetings, issues, proactive communications)

Preferred Qualifications

No preferred qualifications provided.