Carrier Account Manager
| Company | Spot Freight |
|---|---|
| Location | Tempe, AZ, USA |
| Salary | $50000 – $50000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree.
- Sales and or customer service experience preferred.
- Knowledge in the logistics industry preferred.
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution skills.
Responsibilities
- You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
- Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
- Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
- Effectively analyze carriers and freight market to best meet our customers’ freight needs.
- Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
- Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.
Preferred Qualifications
- Sales and or customer service experience preferred.
- Knowledge in the logistics industry preferred.