Career Advisor

Company	Career TEAM
Location	Aliso Viejo, CA, USA
Salary	$25 – $25
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Mid Level, Senior

Requirements

Bachelor’s degree or higher or an equivalent combination of education and experience 5+ years of experience in operations
Strong communication skills and knowledge about community resources
Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Ability to meet and/or exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
Knowledgeable about the WIOA program and other workforce program requirements
A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
Exceptional time management skills to meet deadlines and work under pressure
A Valid Driver’s License

Responsibilities

Provide information and case management services to the community
Complete intake and eligibility determination for the workforce program
Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
Serves as a liaison between workforce development programs and community partners
Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system
Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs, and other services
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Develop a comprehensive Individual Employment Plan (IEP) for all customers. Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
Meet and/or exceed program benchmarks. Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
Complete all required reports
Approach each day with a ‘ZAG’ mindset

Preferred Qualifications

No preferred qualifications provided.