Care Admin Lead
| Company | Charlie Health |
|---|---|
| Location | United States |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- 3+ years of relevant work experience
- Bachelor’s degree in health sciences, communications, or relevant field
- Proven experience in data operations, data management, or related roles, with a strong understanding of data reconciliation, manual data entry, and data migration processes.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Responsibilities
- Lead and oversee a team of Care Delivery Specialists, providing guidance, coaching, and support to ensure optimal performance and productivity.
- Manage the reconciliation of data sets to ensure consistency, accuracy, and completeness.
- Supervise manual data entry tasks, ensuring data is entered accurately and efficiently into relevant systems or databases.
- Coordinate and oversee data migration projects, including the extraction, transformation, and uploading of data between systems.
- Continuously evaluate and optimize data operations processes to enhance efficiency, accuracy, and scalability.
- Implement quality assurance measures and perform regular audits to validate the accuracy and completeness of data.
- Collaborate with stakeholders from various departments including admissions, care experience, and compliance to understand data requirements and priorities.
Preferred Qualifications
- Previous experience in a leadership or supervisory role, with demonstrated ability to lead and develop high-performing teams is preferred
- Knowledge of database systems and tools such as GSheets, Salesforce, and EMRs is a plus.