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Capability Lead – Operational Risk & Resilience
| Company | Pacific Life |
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| Location | Newport Beach, CA, USA |
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| Salary | $134280 – $164120 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s degree and 8+ years of relevant experience working in operational risk, a control function (e.g., Compliance, or Audit), or in change management capacity regarding risk/control initiatives
- Experience across multiple risk programs (e.g. cybersecurity, third party, IT, people, talent, and program/project)
- Experience in operational risk management activities supporting Investments, Treasury and Finance, Human Resources, and actuarial business functions
- Ability to present with impact and build consensus
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment with a focus on delivery
- Experience using tools like Archer’s IRP, MS Visio, Excel
- Excellent problem solving, root cause analysis, critical and strategic thinking skills
- Change management experience, including project management
Responsibilities
- Execute on key operational risk programs and initiatives
- Collaborate with stakeholders across the enterprise to further develop and strengthen the operational risk framework
- Provide clear and concise verbal and written recommendations and guidance to peers on matters of operational risk management
- Stay apprised of industry trends and regulatory best practices with respect to risk management and control frameworks
- Ability to execute on change management initiatives is necessary for this role.
Preferred Qualifications
- Quick learner who can thrive working as part as a cross-regional team and individually
- Ability to highlight key risks and evaluate effectiveness of controls
- Certifications: CISSP or equivalent security certification(s) is preferred, including operational risk management certifications, e.g., ORM or similar equivalent
- Experience supporting 1st LoD in maintaining Risk Control Self-Assessments (RCSAs), Key Risk Indicators (KRIs), and Issues Management
- Experience developing or walking business stakeholder through process/data flows via MS Visio
- Experience working within the insurance and financial services industry, and related corporate shared service areas
