CAN – Distribution Centre Team Associate – Logistics Store Support
Company | Walmart |
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Location | Mississauga, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Age – 18 or older
Responsibilities
- Communicate with carriers, DC teams, Store Support Centre (SSC) & Stores via telephone and email exercising a high level of urgency.
- Escalation point – provide assistance and escalation when required.
- Accurately document Customer requests via the Salesforce CRM system to ensure full circle resolution on all requests, while following set SOP’s.
- Prepare National reports (store delivery schedules, off schedule, daily load reports, etc.) for all DC’s within specified deadlines.
- Carrier delay reporting, ensuring store notification and follow up by tracking load arrivals and departures on a daily basis and research late deliveries.
- Complete trailer load revisions or temporary window blockings.
- Assist Stores / Carriers / DCs with emergency preparation and resolution (reefer requests, temperature integrity scripts, storage trailers, trailer accidents, product recalls, and planned and unplanned power outages).
Preferred Qualifications
-
No preferred qualifications provided.