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CAN – Distribution Centre Team Associate – Logistics Store Support

CAN – Distribution Centre Team Associate – Logistics Store Support

CompanyWalmart
LocationMississauga, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Age – 18 or older

Responsibilities

  • Communicate with carriers, DC teams, Store Support Centre (SSC) & Stores via telephone and email exercising a high level of urgency.
  • Escalation point – provide assistance and escalation when required.
  • Accurately document Customer requests via the Salesforce CRM system to ensure full circle resolution on all requests, while following set SOP’s.
  • Prepare National reports (store delivery schedules, off schedule, daily load reports, etc.) for all DC’s within specified deadlines.
  • Carrier delay reporting, ensuring store notification and follow up by tracking load arrivals and departures on a daily basis and research late deliveries.
  • Complete trailer load revisions or temporary window blockings.
  • Assist Stores / Carriers / DCs with emergency preparation and resolution (reefer requests, temperature integrity scripts, storage trailers, trailer accidents, product recalls, and planned and unplanned power outages).

Preferred Qualifications

    No preferred qualifications provided.