Skip to contentCall Center Representative
| Company | Texas Mutual Insurance |
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| Location | Austin, TX, USA |
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| Salary | $23.5 – $23.5 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- High school diploma or equivalent education, training, or experience.
- At least two years of customer service, call center, or insurance industry experience or equivalent education, training, or experience.
Responsibilities
- Be the first contact for customers and injured workers, delivering excellent customer service.
- Answer inbound phone calls, resolve caller needs, and provide information.
- Retain a significant amount of information, follow a structured schedule, and provide individualized attention to each customer.
Preferred Qualifications
- 60 hours of college credit preferred
- 5 years of high volume call center experience or 5 years of insurance industry experience preferred.
