Call Center Representative
| Company | Jerry |
|---|---|
| Location | Rochester, NY, USA, Orlando, FL, USA, Augusta, GA, USA, El Paso, TX, USA, Bristol, VA, USA, Reno, NV, USA, Greensboro, NC, USA, Norfolk, VA, USA, Draper, UT, USA, Chandler, AZ, USA |
| Salary | $18 – $21 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Ability to respond to inbound calls from existing customers
- Ability to process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
- Ability to help customers with questions regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
- Ability to work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
- Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
- Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
Preferred Qualifications
-
No preferred qualifications provided.