CAD & PLM Support Engineer
| Company | Tesla |
|---|---|
| Location | Fremont, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Degree in Mechanical Engineering or equivalent experience
- 5 years of progressive experience in the industry
- Advanced knowledge of one or more of 3DEXPERIENCE, CATIA, ENOVIA, or SolidWorks
- Advanced knowledge of ENOVIA Change Management and MQL
- Ability to communicate complex concepts with clarity through impeccable communication, documentation
- Exhibit strong analytical skills, problem solving ability and project management experience
Responsibilities
- Provide expert mentoring and support for Dassault Systèmes 3DEXPERIENCE platform, CATIA V5, and CATIA 3DX, ensuring seamless integration with change management processes
- Spearhead the development and dissemination of best practices, methodologies, and workflows to optimize the user experience and efficiency on the 3DEXPERIENCE platform
- Identify and analyze knowledge gaps in CAD and PLM usage across the organization, designing and delivering customized training programs to bridge these gaps
- Proactively identify and leverage untapped 3EXPERIENCE features to streamline engineering workflows and enhance overall process efficiency
- Collaborate with stakeholders to understand business processes, gather requirements, and validate solutions, ensuring alignment with organizational objectives
- Interface with software vendors and internal product teams to facilitate issue resolution and drive continuous improvements and enhancements
- Efficiently monitor, track, and manage support requests using a service desk application, ensuring timely resolution and user satisfaction
Preferred Qualifications
- Automotive industry experience preferred
- Familiarity with numerous CAD/PLM Systems preferred