Butler

Butler

Requirements

• Must be a minimum of 21 years of age
• High School Diploma, GED or equivalent educational experience

Responsibilities

• Prepare suite prior to guest arrival and coordinate room service set-up with special requirements as requested by guests
• Coordinate with Housekeeping to ensure proper room presentation and cleanliness standards are upheld
• Respond promptly to guest requests and communicate effectively with necessary departments to ensure guest satisfaction
• Provide food and beverage service to designated suites, collaborating with Room Service Manager on duty to ensure accurate order details are communicated and obtained
• Ensure butler pantry is replenished and equipment is in alignment with company standards
• Maintain accurate property information through daily use of talent portal, email and other forms of communication
• Answer guest inquiries about hotel services, features, and local attractions and activities

Preferred Qualifications

• Food and beverage experience in a high-volume setting preferred