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Business Systems Coordinator
| Company | City of Charlotte |
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| Location | Charlotte, NC, USA |
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| Salary | $89498.81 – $111873.51 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a related field
- Three (3) to five (5) years of experience in business analysis, requirements definition and information technology support
- SQL programming languages
- Principles and practices of business analysis and business process improvement
- Client-server technology and applications, basic database structure, technical systems analysis, and design
- Software testing and quality assurance practices
- Proficiency with the following tools and technologies: C#, .NET, VB .NET, Visual Studio, Microsoft SQL Server (user functions, stored procedures, database jobs, views), SQL Server Reporting Services, JavaScript, HTML 5, XML, Exchange Web Services, Microsoft 365 products
Responsibilities
- Interface with end users to document business processes, gather requirements, identify opportunities for enhancement, and make recommendations for improvement.
- Perform business analysis at a high level, creating project plan, documenting scope, and researching issues.
- Develop, support, and maintain business applications, providing user support, training and user documentation.
- Create and maintain test plans for application upgrades
- Provide data analysis and reporting using various tools including SQL Server Reporting Services, Tableau, or Power BI.
- Research new software and application versions
- Collaborate with Innovation and Technology department on enterprise projects, server upgrades, and security compliance.
Preferred Qualifications
- Proficiency with the following tools and technologies a plus: Cityworks, Graph API, Tableau or Power BI
