Business Systems Analyst III – Oracle SMC
| Company | F5 |
|---|---|
| Location | Seattle, WA, USA, San Jose, CA, USA |
| Salary | $106376 – $159564 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Demonstrate knowledge of Oracle EBS platform and connected applications.
- Experience turning business requirements into scalable solutions.
- Knowledge in at least two of the following technology systems such as cloud platforms, SaaS platforms, containerization, and orchestration.
- Familiarity with compliance and regulatory guidelines.
- Understanding of cybersecurity principles and best practices.
- Demonstrated ability to work both independently and as an integral member of an agile team.
- Experience with observability tooling including logging infrastructure, tracing systems, alert definitions, etc.
- Proficient communication, planning, problem solving, trouble shooting, and organization skills.
- Flexibility to adapt to changing project requirements and timelines.
Responsibilities
- Support and maintain technology systems to ensure optimal performance, reliability, and security.
- Collaborate with business stakeholders, solution owners and solution architects, to configure and optimize platform settings to meet business needs.
- Partner with cross-functional teams to design and implement scalable and robust system architecture to improve services on an ongoing basis.
- Build and deploy technology solutions translated from user stories and requirements.
- Manage the system lifecycle from implementation to shut down and decommissioning.
- Scale systems sustainably through mechanisms such as automation and evolve systems by fostering changes that improve velocity.
- Leverage automation and configuration management to streamline systems administration.
- Troubleshoot and resolve complex issues, including systems failures, connectivity problems, and performance bottlenecks.
- Evaluate and recommend new solutions, tools, and methodologies to enhance system efficiency, security, and productivity.
- Monitor system performance and proactively identify potential issues, generate meaningful reports, and implement preventive measures to maintain system health and uptime.
- Conduct performance tuning and optimization activities to maximize system efficiency and response times.
- Respond to and help manage incidents. Participate in RCA activities and assist with defining SLOs and SLIs for business stakeholders.
- Implement and enforce security best practices to protect our systems, data, and infrastructure against unauthorized access, cyber threats, and vulnerabilities.
- Create and maintain comprehensive knowledge bases for system documentation, including standard operating procedures, configurations, and troubleshooting guides, to support end-users’ ability to use the systems effectively.
- Participate in on-call rotation.
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Preferred Qualifications
- 5+ years experience in Systems Engineering, or a similar role in a technology environment
- Experience programming in and administering Oracle SMC instances.
- Additional experience supporting Oracle Cloud and EBS modules.
- Additional modules of interest: RMCS, Fusion Order Management (FOM), Product Information Management (PIM), EBS Order Management, Service Contracts, Inventory, Shipping/WSH
- Business process experience in the Order to Cash workstream.
- Strong proficiency in scripting and/or programming languages.
- Hands on experience with technology systems tools, protocols, and platforms.